Thank you for shopping with KARTX SPORTS B2B . We want you to be completely satisfied with your purchase. Please read our Refund and Return Policy carefully.
1. Eligibility for Returns
We accept returns under the following conditions:
- The item must be unused, unworn, and in the same condition that you received it.
- The item must be in its original packaging.
- The return request must be made within 7 Days from the date of delivery.
2. Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved:
- Refunds will be processed to your original payment method.
- Credit time may take 3–7 business days depending on your bank or payment provider.
3. Exchanges
We replace items only if they are defective, damaged, or you received the wrong item.
To request an exchange, please contact us at Kartxsportsb2b@gmail.com with your order number and product details.
All The Exchange Or Replaced Product will Be Delivered Within 2-3 Days After Recieved Wrong Or Damaged Product.
4. Return Shipping
- Customers are responsible for paying their own return shipping costs, unless the product is defective or we shipped the wrong item.
- Shipping costs are non-refundable.
If the return is due to our error (e.g., wrong item, damaged product), we will cover return shipping.
6. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company (processing times vary).
- Contact your bank.
If you still have issues, email us at Kartxsportsb2b@gmail.com
For any refund or return questions, please contact us:
7. Contact Information
For any refund or return questions, please contact us:
Email: kartxsportsb2b@gmail.com